I felt really ripped off at the end of tax season.
Although I am grateful for the ability to do my taxes online, and to be guided through them, I was horrified when I got my total from TurboTax.
I signed on to TurboTax this year intending to use their free file program, but as I went through it step by step, the TurboTax program aggressively urged me to upgrade, in order to proceed correctly.
When I submitted my return, I left a comment for TurboTax abt how disappointed I was. It felt like greed, all over it.
Time went on, I forgot about it...but I was still pissed.
A month later, it has become a national news item that TurboTax did indeed purposely make difficult the finding of their free filing program. Evidently, they coded something in a way to make the free filing very difficult if not impossible to find.
Further, TurboTax evidently has a contract with the IRS to provide a free program to people under a certain income. It is said that the IRS was going to create a program themselves called free file that people could use. But that TurboTax lobbied them requesting to provide the program themselves, so the IRS wouldn't. Then, Turbo Tax provided it, but made it very difficult for people to find it and or use it.
I am one of the low income people that was ripped off by TurboTax.
Brad Smith their CEO made $21,071,738 in 2018. Sasan Goodarzi, Executive VP. made $12,644,810 in that same one year.
I called their offices today calmly, and said I've been reading all this stuff, I felt it when I filed, and I am requesting my refund.
I spoke to one of the rudest people I've ever encountered on Earth, named Rebecca.
Brad Smith is making his millions ripping off the poor.
Sasan K. Goodazzi is making his millions ripping off the poor.
We have a president that lives like a Pharaoh, doesn't pay taxes, and brags about it.
They're ripping off the poor.
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